Privacy Policy – 777b Game Pakistan Data Protection

777b Game is an online sports betting and entertainment platform built specifically for users in Pakistan. We take privacy seriously — not because we have to, but because our users' trust is the foundation of everything we do. This Privacy Policy explains what personal data we collect when you use the platform, why we need it, how we protect it, and what choices you have over your own information.

This policy covers all interactions with 777b Game, including registering an account, making a PKR deposit via JazzCash, Easypaisa, Raast or bank transfer, placing a bet on a cricket match or PSL fixture, using the live casino or bingo section, participating in the VIP programme, and downloading or using the 777b Game mobile app.

We do not sell your personal data to advertisers or third-party marketing companies. The data we collect is used exclusively to operate the platform, process your transactions, keep your account secure and improve the overall user experience for Pakistani users.

This policy should be read alongside our Terms and Conditions and Responsible Gaming Policy, which together form the full agreement between you and 777b Game.

We collect information in three main ways: information you provide to us directly, information generated automatically when you use the platform, and — in limited circumstances — information received from third-party payment processors. Here is a breakdown:

Every piece of data we collect serves a specific, legitimate purpose. Below is an honest and complete account of how we use your information:

• Account operation: Your name, email and mobile number are used to create and manage your account, send you account-related notifications and allow you to log in securely.
• Age and identity verification: We use your date of birth and, when required, your CNIC or identity document to confirm that you are 18 years of age or older. This is a fundamental responsibility we take seriously on this platform.
• Payment processing: Your JazzCash number, Easypaisa number, bank account or card details are used exclusively to process your PKR deposits and withdrawals. Payment data is handled through secure, tokenised systems.
• Responsible gaming: Your betting history, deposit amounts and session data help us monitor for signs of problematic gambling behaviour. If we notice patterns that concern us, we may reach out to you or apply responsible gaming prompts — this is done in your interest, not as a punitive measure.
• Platform improvement: Aggregated, anonymised usage data helps us understand which features Pakistani users find most valuable, identify bugs, and improve the overall experience — including better cricket and PSL betting features.
• Security and fraud prevention: IP addresses, device data and transaction patterns are analysed to detect fraudulent activity, multiple accounts, bonus abuse and unauthorised access attempts.
• Customer support: When you contact our support team, we use your account information and communication history to resolve your query efficiently.
• Promotions and bonuses: If you have opted in to receive promotional communications, we may use your email or mobile number to notify you of relevant offers, bonuses or new features. You can opt out of marketing messages at any time.

We do not use your personal data for automated decision-making that has legal or similarly significant effects on you without providing a human review mechanism. If an automated check flags your account for any reason, a member of our team will review the situation before any permanent action is taken.

Given that 777b Game handles real-money PKR transactions through local payment channels including JazzCash, Easypaisa, Raast and bank transfers, we want to be especially transparent about how payment data is managed.

• Full card numbers are never stored on our servers. When you use a debit or credit card, the card details are tokenised by our payment processor and only a non-sensitive token is retained by us to facilitate future transactions with that card.
• JazzCash and Easypaisa mobile wallet transactions are processed through the respective provider's API. The mobile number you use for a transaction is linked to your account to ensure payment ownership verification, but full transaction credentials are handled server-side by the payment provider.
• Bank account details provided for IBFT withdrawals are stored in encrypted form and used only to execute the withdrawal you have requested.
• All PKR transaction records — deposit amounts, dates, withdrawal requests and outcomes — are retained as part of your account history. You can view your full transaction history from within your account at any time.
• Payment data is never shared with third parties for marketing, data brokerage or any purpose unrelated to processing your transaction.

777b Game does not sell, rent or trade your personal data to any outside party for commercial gain. However, in order to operate the platform effectively and securely, there are limited circumstances in which your data may be shared with trusted parties:

• Payment processors: JazzCash, Easypaisa, Raast and our card processing partners receive the payment data required to execute your specific transaction. They operate under their own privacy frameworks and are not permitted to use your data for any other purpose.
• Game content providers: Third-party providers of casino games, live dealer tables and sports data feeds may receive anonymised session identifiers to facilitate the delivery of their game content. They do not receive your name, mobile number or payment information.
• Identity verification services: If a third-party identity verification tool is used to cross-check CNIC or document authenticity, your verification data is shared with that provider for the sole purpose of completing the verification. The result — pass or fail — is returned to us; we do not retain the raw document data beyond what is necessary.
• Analytics providers: We may use privacy-compliant analytics services to understand aggregated user behaviour. These services receive anonymised or pseudonymised data only — never your name, contact details or payment information.
• Legal obligations: If we are required by a valid legal process, court order or regulatory demand to disclose information about a specific account, we will comply with that obligation. Where legally permitted, we will notify the affected user.

777b Game uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience. A cookie is a small text file stored on your device by your browser. Here is how we use them:

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not stop you from using the platform, though some personalised features may not function as smoothly. The 777b Game mobile app uses equivalent local storage mechanisms in place of browser cookies.

We implement a layered approach to data security across the platform. No system is perfectly immune to threats, but we take every reasonable step to protect your personal data from unauthorised access, alteration, disclosure or destruction.

• Encryption in transit: All data exchanged between your device and our servers is encrypted using TLS. This applies to web browsers, the mobile app and all API communications with payment partners.
• Encryption at rest: Sensitive data stored in our databases — including passwords (hashed with a modern algorithm), payment tokens and identity documents — is encrypted at rest.
• Access controls: Only authorised personnel with a specific operational need can access user data. Access is logged, audited and restricted by role. No single employee has unrestricted access to the full dataset.
• Two-factor authentication: We offer and encourage two-factor authentication (2FA) for your account login. Enabling 2FA significantly reduces the risk of unauthorised access even if your password is compromised.
• Regular security reviews: Our infrastructure and application code are subject to periodic security assessments to identify and address vulnerabilities.
• Incident response: In the unlikely event of a data breach that affects your personal data, we will take immediate action to contain the incident and notify affected users as quickly as practicable.

We do not keep your personal data indefinitely. Retention periods are based on the purpose for which the data was collected and any legal obligations that require us to hold certain records for specified durations.

When data is no longer required and the retention period has expired, it is securely deleted or anonymised so that it can no longer be linked back to you. If you request account closure, we will begin the process of deleting or anonymising your personal data in accordance with the schedule above, noting that certain records must be retained for legal reasons even after account closure.

You have meaningful rights over your personal data held by 777b Game. These rights can be exercised at any time by contacting our support team through the in-platform live chat or by writing to us at the email address listed in Section 12.

We aim to respond to all valid data rights requests within 30 days. In complex cases we may need additional time, but we will always acknowledge your request promptly and keep you informed of progress. There is no charge for exercising your rights under normal circumstances.

777b Game is strictly an 18+ platform. We do not knowingly collect, process or store personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account or provided personal data on this platform, please contact us immediately through the support channels listed in Section 12.

Upon receiving a credible report of a minor's data, we will investigate promptly, close the account, and delete the associated personal data to the extent permitted by our legal record-keeping obligations. Any PKR balance in the account will be returned to the originating payment method after appropriate verification.

We may update this Privacy Policy from time to time to reflect changes in how we operate, improvements to our data practices, or changes in applicable standards. When we make material changes — those that meaningfully affect how we use your data or your rights — we will notify registered users through an in-platform notification or email before the changes take effect.

The "Last updated" date at the top of this page always reflects the most recent revision. We encourage you to review this policy periodically, particularly if you have been away from the platform for a while. Continued use of 777b Game after a policy update constitutes acceptance of the revised terms.

Minor editorial changes — corrections to spelling, formatting or wording that do not change the meaning or your rights — may be made without individual notification.

If you have any questions, concerns or requests relating to this Privacy Policy or how 777b Game handles your personal data, please reach out through one of the following channels:

• In-platform live chat: The fastest way to get a response. Available 24/7, including during PSL match days and major cricket events.
• Help centre: Browse common privacy and account questions in the FAQ section.
• Email: Write to us at [email protected] (please copy this address manually into your email client — it is displayed as plain text only).

For data access requests, deletion requests or any formal exercise of your rights as described in Section 9, please contact us via live chat or email and include your registered mobile number and the nature of your request. We will acknowledge your query within 2 business days and aim to resolve it within 30 days.